Smarter is not just a contact center. We have developed a more modern model of outsourcing call centers, solving our clients’ tasks. With us, you will easily achieve your goals because our specialists have vast experience in implementing various projects in many business industries.
To conduct a more efficient marketing campaign, our employees participate in the project strategy development, forecasting the project results at this stage.
As the market is changing more actively and contacts with customers through phone calls are becoming the most expensive form of communication, we offer comprehensive solutions using modern communication channels to optimize the budget.
The main feature of Smarter’s CRM Agency is our «customer-oriented» approach, with a focus on Client + Personalization, rather than the product and business processes.
The company operates in the B2B market, providing marketing services:
— Contact Center / Call Center
— Telemarketing / Cold Calling
— Hotlines / Hot-Line
— Database Actualization / Data Base
— Debt Collection
— Lead Generator — CPA and PPL Marketing / Leadgen
— Short questionnaires for credit, insurance, educational services
— Questionnaires processed by the call center
— Consulting
— Internal call center construction
— Externalization of the internal call center
— Staff recruitment
— Staff leasing (outsourcing)
— Smarter On-Demand
— Cloud solution for contact center
— Building a contact center from scratch based on cloud technologies
With Smarter, you can take advantage of our specialized services and tailored approach to achieve effective communication and business outcomes. Our experienced team will work alongside you to develop strategies and execute projects that meet your specific objectives. We understand the importance of personalized customer interactions and offer an array of communication channels to optimize your budget while delivering high-quality service. Trust Smarter as your trusted partner in building and optimizing your contact center, leveraging the power of cloud technology and our expertise.